Agreement Overview

These Terms of Use and Customer Terms and Conditions (“Terms”) govern your access to and use of the Wellness Launch Academy website, platforms, software, courses, and services.

By accessing our website, creating an account, purchasing services, or otherwise engaging with Wellness Launch Academy, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree, you may not use our services.

About Wellness Launch Academy

Our Services

Wellness Launch Academy provides a range of business automation and growth services, including but not limited to:

Software-as-a-Service (SaaS) solutions

Business automation and workflow optimization

Mentor and advisory support services

Technical services

Creative services

Website development and web hosting

Brand articulation and online presence development

Services may be delivered through software platforms, live support, asynchronous deliverables, or managed services, depending on your engagement.

Eligibility and Account Responsibility

User Requirements

You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of yourself or the entity you represent.

Account Accuracy

You are responsible for:

Maintaining accurate account and billing information

Safeguarding login credentials

All activity occurring under your account

Scope of Use

Permitted Use

You may use Wellness Launch Academy services solely for lawful business purposes consistent with these Terms.

Prohibited Use

You may not:

Reverse engineer or misuse our software or systems

Interfere with service functionality or security

Use our services for unlawful, deceptive, or abusive purposes

Infringe upon intellectual property or proprietary rights

Service Engagements and Deliverables

Service Nature

Wellness Launch Academy services may include ongoing subscriptions, project-based work, advisory support, or technical execution. Specific scopes, deliverables, timelines, and pricing may be defined in proposals, statements of work, or order forms.

Unless otherwise stated in writing, services are provided on a best-effort basis and do not guarantee specific business outcomes, revenue results, or performance metrics.

Fees, Pricing, Billing, and Payments

Pricing & Engagement
Fees for products and services are provided at the time of purchase, proposal, checkout, or engagement confirmation. By purchasing a product, enrolling in a service, or otherwise engaging ApexOutcomes, you agree to the pricing and payment terms presented at that time.

For service-based engagements, terms may be outlined in a written agreement, proposal, invoice, checkout page, or email confirmation. In the absence of a separately executed agreement, these Terms govern the engagement.

Payment Authorization
By providing payment information (including credit card or ACH details), you authorize ApexOutcomes to charge your selected payment method for:

Agreed-upon products and services

Recurring or installment payments (if applicable)

Previously declined or failed payments

Applicable late fees or processing fees as outlined below

This authorization remains in effect for the duration of the engagement and until all outstanding balances are paid in full.

Recurring & Installment Payments
If you select a payment plan or recurring service, you authorize ApexOutcomes to automatically charge your payment method according to the agreed schedule unless canceled in writing in accordance with the terms below.

Failed or Declined Payments
If a payment is declined or returned:

ApexOutcomes may reattempt the charge using the payment method on file.

A $35 administrative fee may be applied to returned or declined payments.

Outstanding balances may accrue interest at 1.5% per month (or the maximum allowed by law) until paid in full.

Clients remain responsible for all approved charges and services rendered, including previously authorized payments that were declined due to insufficient funds, expired cards, or bank restrictions.

Products
Due to the digital, customized, or limited-access nature of many of our products, all product sales are final unless otherwise stated in writing or required by law.

Services & Cancellation Commitment

Service engagements are governed by the applicable written agreement. If no separate written contract exists, all service engagements default to a minimum two-month (60-day) commitment beginning on the service start date.

After the initial commitment period, services continue on a month-to-month basis unless canceled in writing. Cancellation requires written notice and confirmation of receipt.

No Retroactive Refunds
Payments already processed are non-refundable unless otherwise required by law or expressly agreed to in writing. We do not provide retroactive refunds for services rendered, time reserved, digital access provided, or completed product deliveries.

Web Hosting and Managed Services

Hosting Responsibility

For web hosting or managed infrastructure services, Wellness Launch Academy may rely on third-party providers. While we take reasonable steps to maintain service reliability, uptime and availability are subject to external dependencies.

Clients are responsible for maintaining backups of critical data unless otherwise stated in writing.

Intellectual Property

Our Intellectual Property

All software, methodologies, templates, processes, branding, and content provided by Wellness Launch Academy remain our intellectual property unless explicitly transferred in writing.

Client Materials

Clients retain ownership of content, data, and materials they provide. By engaging our services, you grant Wellness Launch Academy a limited license to use such materials solely to perform agreed-upon services.

Privacy Policy

Wellness Launch Academy

At Wellness Launch Academy, we value your trust and are committed to protecting your personal information with transparency, integrity, and care.

1. Information We Collect

We collect personal information that you voluntarily provide through our website forms and communication channels. This may include:

First and last name

Email address

Mobile phone number

We only collect this information when you intentionally submit it through our forms.

2. Consent & SMS Opt-In

All forms on our website require an active consent checkbox prior to submission. We cannot receive or store your information unless this box is checked.

By selecting this checkbox, you agree to the following:

“By checking this box, I consent to receive text and other communications from Wellness Launch Academy. Message & data rates may apply. Frequency can vary. Reply STOP to opt out. Reply HELP to get assistance.”

Your consent confirms that you are opting in to receive communications from us. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply based on your mobile carrier plan.

Your information will be handled in accordance with this Privacy Policy.

3. How We Use Your Information

Your information is used solely to support your experience with Wellness Launch Academy. This includes:

Promotional communications

Transactional messages (purchases, confirmations, reminders)

Service alerts and updates

Customer support responses

Educational content and training resources

We use this information to deliver value, enhance your experience, and support your success.

SMS Program & Messaging Use Cases

Wellness Launch Academy uses SMS communications to provide timely and relevant information related to your engagement with our services. These messages may include:

- Appointment confirmations and reminders

- Program updates and service notifications

- Promotional offers and announcements

- Customer support communications

- Educational content and training opportunities

Message frequency may vary depending on your interaction with our services.

4. No Sharing Policy (SMS & Personal Data)

We do not sell, rent, or share your personal information with third parties—ever.

Specifically:

SMS opt-in data and consent are never shared with third parties

Your contact information is used exclusively by Wellness Launch Academy

We do not allow third-party marketing access to your data

Your information stays within our ecosystem—period.

5. Data Security

We utilize secure platforms, including Go High Level, to collect and manage your data.

We take reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Improve website performance and functionality

Analyze user behavior and engagement

Enhance your browsing experience

You can adjust your browser settings to disable cookies if preferred.

7. Your Rights & Choices

You are always in control of your information. You have the right to:

Opt out of communications at any time by replying STOP

Request assistance by replying HELP

Update or correct your information by contacting us

Request deletion of your data from our systems

We honor all requests promptly and respectfully.

To opt out of SMS communications at any time, simply reply STOP to any message you receive.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or compliance requirements. Updates will be posted on this page with a revised effective date.

9. If you have any questions about this Privacy Policy or need assistance, please contact us at:

[email protected]

For SMS support, reply HELP to any message or contact us directly at the email above.

Confidentiality

Mutual Confidentiality

Both parties agree to maintain the confidentiality of non-public business, technical, or proprietary information exchanged during the course of services, except where disclosure is required by law.

Disclaimers

No Guaranteed Outcomes

Wellness Launch Academy provides tools, services, and support designed to improve business efficiency and presence; however, we do not guarantee specific results, revenue increases, rankings, or performance outcomes.

Services are provided “as is” and “as available,” to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Wellness Launch Academy shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, data, or business opportunities.

Our total liability for any claim shall not exceed the amount paid by the client to Wellness Launch Academy during the three (3) months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Wellness Launch Academy from any claims, damages, losses, or expenses arising from your misuse of services, violation of these Terms, or infringement of third-party rights.

Modifications to Terms

We may update these Terms from time to time. Material changes will be communicated through the website or by reasonable notice. Continued use of services after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the applicable jurisdiction of Phoenix, Arizona, in which Wellness Launch Academy operates, without regard to conflict-of-law principles.

Contact Information

Questions or Notices

All legal notices, cancellation requests, or inquiries should be submitted in writing to:

Wellness Launch Academy

Final Note

By using Wellness Launch Academy services, you acknowledge that you are entering into a binding customer agreement and agree to conduct business in good faith under these Terms.